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Frequently Asked QuestionsView more

How secure is shopping in the Online Shop?

The website use HTTPS, end-to-end encryption, so all data passing between your computer (or smartphone, etc.) and that website is encrypted. This means that you can safely access HTTPS websites even when connected to unsecured public WiFi hotspots and the like. See Privacy Policy.

What are the delivery charges for orders?
  • Home Delivery -> Rs 195 (Orders less than Rs 2000)
  • Free Pickup (Contact us for location) -> Free
  • Orders above Rs 2000 -> Free
Can I pay with a check, money order or cash?

We ONLY accept:
Bank Transfer / Juice by MCB / Paypal / Cash on Delivery

Why is the Paypal checkout in USD?

The Mauritian currency is not supported as a payment currency in Paypal thus, if you checkout using Paypal, the Mauritius rupee (Rs) is converted to USD ($) using the daily Google Finance tool – http://goo.gl/3v5XV7.

How long will delivery take?

All orders that are registered after 15:00 (GMT) on a business day, will be sent the next day. If you need urgent delivery or weekend delivery, please contact us on info@neoautoparts.com

Do I receive an invoice for my order?

An invoice is generated for your transaction and can be access in your account’s dashboard after payment has been completed.